How to Report ASB

If your neighbour's behaviour is causing you problems, the first thing you should do if you feel it safe and appropriate to do so is speak to them. You may be able to sort the problem out in a friendly way. Perhaps they are not aware that their behaviour is a nuisance. After speaking to them, give your neighbour some time to change their behaviour. If talking to them doesn't work and you don't see an improvement after some time, please ask us for help.

When you report antisocial behaviour (ASB) to us we will tell you what (if any) action we will take to deal with it.  It would be helpful for us if you kept a record telling us what the behaviour is together with the dates and times it has been happening.

You can report antisocial behaviour by

• filling in an online form
• contacting a member of our customer Services Team on 0845 3006648
• emailing info@victoryhousing.co.uk

Outside of normal working hours you can also call our Out of Hours service on 0800 371860.  The details will be recorded and Victory will be informed on the next working day.  If it is a serious crime or an emergency you will be asked to contact the police.

We will take whatever action is appropriate in the circumstances, including legal action, to deal with and prevent antisocial behaviour, and we will work closely with others (for example, the police) to help improve the quality of life for everyone.

If you have been threatened or assaulted please report it to the police immediately.