Additional Support Needs

Help us to help you

We want to update our records to improve the services we provide to our residents, especially if they have additional support needs.

Small changes can make a big difference.  For example, if you have poor mobility and need more time to answer the door, we can make sure our staff and trusted contractors know to allow extra time after knocking.

If you need help completing this form, or would prefer to give this information over the phone, contact our Customer Services Team on 0330 123 1860.  We are also asking for details of an alternative contact we can use in an emergency.


Additional Support Needs

Note: Questions marked by * are mandatory

If you or any member of your household has a support need, please tell us how we can tailor our services to make them easier for you.
Name Relationship to you Support needs (for example loss of hearing) What we can do to help
We are updating our tenant records. Please tell us who Victory should contact on your behalf in case of emergency.
Name of contact Relationship to you Telephone number